The Caravan Workshop Fordingbridge Privacy Policy
Our contact details
Name: The Caravan Workshop Fordingbridge
Address:The Caravan Workshop, Hill Cottage Farm, SP6 3EG
Phone Number: 01425 206111
E-mail: info@thecaravanworkshop.co.uk
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Vehicle details
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Request for work to be carried out and subsequent invoicing
Request for estimate for work
[If applicable] We may also receive personal information indirectly, from the following sources in the following scenarios:
Vehicle manufacturers and their suppliers
Vehicle dealerships
Insurance providers
Warranty providers
We use the information that you have given us in order to provide and administrate requested services.
We may share this information with vehicle manufacturers and their suppliers. Approved Workshop Scheme.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: [delete as appropriate]
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@thecaravanworkshop.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep customer invoices for 5 years. We will then dispose your information by digital data deletion and or shredding.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@thecaravanworkshop if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@thecaravanworkshop.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk